Main Area

 

Contact Info:     

Contact us at: (716)684-8384       WE BUY GOLD!
 

Policy 

COLOSSEUM JEWELRY.COM  policy  ensures the customer experience better than in any other website.  If there are any problems with your purchase, we will do our best to give you 100% satisfaction.
Below are the terms and conditions, please read them before you purchase . When you make a purchase at Colosseum jewelry.com you accept our conditions and terms.
Colosseum jewelry.com reserves the right to decline any customer. Any transactions may require verification of payments prior to dispatch of any goods. Colosseum jewelry.com reserves the right to hold shipping of any ordered product. Colosseum jewelry.com is not responsible for any typographical errors and prices are subject to change.
 

Returns 

  1. If the item that you purchased does not meet your expectations, you may choose to return it. A return must be made within 7 days of receiving* the item and you will get a refund on the item minus the RESTOCKING  fee, which is shown in the chart below.
  2. Shipping costs for the item will not be refunded.
  3. .A restocking fee shall be applied for returned goods following the price range table provided below: 
PRICE OF GOODS RESTOCKING FEE
a. $1 - $100 $20
b. $101 - $300 $30
c. $301 - $500 $50
d. $501 - $900 $70
e. $901 - $1500 $120
f. $1501 - $2500 $185
g. $2501 - $6500 $250
h. $6501 - $10000 $400
i. $10001 - $15000 $650
j. $15001 and Up $850
  1. Exchange fee is $25.
  2. All items which have been returned will be inspected to determine if any use or modifications were made. If the returned items have already underwent considerable use or modification (such as ring re-sizing), this disqualifies the buyer from a refund and it shall not be issued, the purchased item will be sent back to buyer.
  3. For any more further questions regarding the Return policy, please contact a colosseum jewelry Customer Representative at info@colosseumjewelry.com 
  4. Note: Please DO NOT send items back to us for return after 10 days. If you do, we will hold on to your package until you pay for the shipping back; $15 for anywhere in the Continental USA and $50 for any international shipments, additionally all packages will be sent via USPS priority mail. 

Payment Options 

  1. When you purchase an item through our shopping cart system, you will have the option of paying with a VISA, MasterCard, American Express, or Discover card. Other types of payments such as: 
  • Money Order
  • PayPal
  • Cash  

IMPORTANT: In some rare cases, credit card payments will have to be verified. Whenever we determine that card verification is necessary, our representative will call you shortly after we receive your payment to verify extra Shipping. 

  1. Items usually ship within 2 to 13 days of purchase. 
  2. If your item is not shipped within 15 days of purchase, you may request an instant refund of the purchase price and the shipping fee.  
  3. We ship WORLD-WIDE; contact us for the shipping price. 

Note 1: If you need insurance with your shipment it will be an extra charge. 

Note 2: All packages shipped within New York State are subject to the New York State Sales Tax of 8.875%.

Warranty 

Colosseum Jewelry offers a 1 month, warranty for free on all diamond jewelry purchased from us. For instance, if you happened to drop your diamond ring  and a diamond fell out, we will fix it for free. Additionally, you can purchase an extended warranty at the following rate:

  • 4 month - $75
  • 6 month - $99

For diamond watches  the factory warranty does not cover: 

  • Damage caused by careless or incorrect use 
  • Lost or loose diamonds 
  • Watch band, glass or battery 
  • Water infiltration due to failure to completely screw down the crown 
  • Breakage caused by accident, tampering and/or repairs attempted by unauthorized persons 

Guarantee :

All Items purchased on are GUARANTEED to be exactly as described.

 


 
 

WE BUY GOLD
TRADE IN YOUR JEWELRY